JaffaJam Privacy Policy

Last updated 7 August 2019

At JaffaJam we are committed to protecting the privacy of our users. This Privacy Policy document contains types of information that is collected and recorded by JaffaJam and how we use it.

If you have questions or need more information about our Privacy Policy, you can contact us by email at privacy@jaffajam.com.

Scope of this privacy policy

This privacy policy is applicable to the JaffaJam website, and all of our games and applications.

Helpful definitions

“Personal data” or “Data” means any information relating to an identified or identifiable natural person.

“Data controller” means the person that determines the purposes and means of the processing.

JaffaJam is a Data Controller of your information

JaffaJam Limited is a privately-held company (NZBN 9429047315228), with registered offices at 14 Maidstone Street, Auckland 1021, New Zealand.

How do we collect your personal information?

If possible, we will collect personal information from you directly.

With your consent, we are likely to collect and process the following data in whole or in part when you use our website, games and applications.

We are also likely to use cookies which correspond to small files containing letters and figures downloaded onto your device when you access our website, games and applications.

This data is collected via external tools (Software Development Kits) implemented by our partners.

You will find below the list of our partners implementing SDKs through our website, games and applications:

How do we use your personal information?

We will use your personal information:

We may disclose your personal information to:

How long will we retain your personal information?

JaffaJam will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Exercising your rights

In certain circumstances and jurisdictions, notably the European Union (EU), you have the following data protection rights:

To learn more about these rights as they apply to residents of the EU, please visit ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens/my-rights/what-are-my-rights_en

If you wish to exercise any of these rights, please contact privacy@jaffajam.com

We reserve the right to charge reasonable costs when providing to you copies of your personal information or correcting that information.

Advertising Partners

We use third-party advertising companies to serve ads when you use our website, games and applications. These companies may use information (not including your name, address, email address or telephone number) about your use of our, and other publishers’ websites, games and applications, in order to provide advertisements about goods and services of interest to you.

If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.

Third Party Privacy Policies

JaffaJam's Privacy Policy does not apply to third parties. We advise you to consult the respective Privacy Policies of these third-parties for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here:

You can also choose to disable cookies and other tracking technologies through your individual browser options and device settings. For information on how to do so, consult your browser or device manufacturer’s website.

Child protection

We are committed to child protection. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

JaffaJam does not knowingly collect any Personal Identifiable Information from children under the age of 15. If you think that your child provided this kind of information on our website or through one of our games and applications, we strongly encourage you to contact us immediately by emailing children@jaffajam.com and we will do our best efforts to promptly remove such information from our records.


By using our website, or by providing express consent via one or more of our games and applications, you hereby consent to our Privacy Policy and agree to its terms. If you do not consent to our Privacy Policy and agree to its terms, we may restrict your access and use of our website, games and applications at our sole discretion.

Data security

We take all necessary security measures so as to prevent as far as practically possible any alteration or loss of your data or any unauthorised access thereunto.

In such instance as we should be aware of any illegal access to personal data concerning you and corresponding to processing for which we are responsible, we undertake to notify you of the incident as soon as possible if this fulfils a legal requirement.

Changes to this policy

Our efforts to ensure your information is protected are ongoing. We may change this policy from time to time by uploading a revised policy onto the website. Any changes will apply from the date that we upload the revised policy. We encourage you to consult this page regularly.